> ## Documentation Index
> Fetch the complete documentation index at: https://docs.youba.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Prepare the right details and get help from the YB Scripts team.

The fastest support starts with a clean installation and a useful report. Check the documentation first, then open a ticket if the issue remains.

## Before opening a ticket

<Steps>
  <Step title="Read the relevant guide">
    Check the installation, configuration, and common issues pages for your script.
  </Step>

  <Step title="Update the script">
    Download the latest release from your Cfx.re purchased assets and avoid mixing files from older versions.
  </Step>

  <Step title="Restart in the correct order">
    Start required database, framework, and integration resources before the YB script.
  </Step>

  <Step title="Collect useful details">
    Include the script version, framework, server artifacts, exact error, reproduction steps, and relevant console output.
  </Step>
</Steps>

## Where to get help

<Card title="YB Scripts Discord" icon="message-circle" horizontal href="https://discord.com/invite/QXADPG6w9r">
  Join the community and open a ticket in the support area. Verified customers can access the appropriate product channels.
</Card>

## Have a script idea?

<Card title="Share your idea" icon="lightbulb" horizontal href="https://discord.com/invite/QXADPG6w9r">
  Tell us what your server is missing. A clear use case, expected workflow, and framework details help turn a good concept into a strong release.
</Card>